FAQ

Does Preventive Pest Control offer any guarantees on their service?
Why do you offer annual service contracts?
Do I have to sign up for an entire year?
Do you have to come out on a regular basis? Can't you just come out once a year?
If I sign up with Preventive Pest Control does this mean I'll never see another bug in my house again?
If I call for a free re-service, how long will it take for the technician to come back out and service my home?
Does Preventive Pest Control need to service the interior of my home every time or can they just service the exterior?
Can you get rid of my mosquitoes?
Can you get rid of the flies around my house?
How do you treat for mice and rats?

Q: Does Preventive Pest Control offer any guarantees on their service?
A: Yes. No one in the industry offers a better guarantee than Preventive Pest Control. See our Pest Control Guarantees and Termite Control Guarantees.

Q: Why do you offer annual service contracts?
A: If you don't keep up on the service, it doesn't work. Getting rid of pests is similar to weeding a garden--without regular maintenance the problem will just keep returning.

Q: Do I have to sign up for an entire year?
A: Yes. Our main goal is to satisfy you as a customer. We will work hard to earn your business because we want you to be with us for years to come. Preventive Pest Control has found that the best way to provide you with the quality of service that you want is to service your home year-round. We will invest a significant amount of time and resources to satisfy you as a customer and keep your home free of pests. In return, we simply ask that you stay with us for at least 12 months. Of course we are sure that you will be satisfied with the quality of service we provide and will want to stay with us for many years.

Q: Do you have to come out on a regular basis? Can't you just come out once a year?
A: That's a good question. In fact, a lot of people ask that same thing. Bugs are very tenacious! In order to get rid of annoying pests and keep them out of your home, a regular service is necessary. A regular service is also essential to break the pest development cycle. Insect eggs are resistant to pesticides. So even though we service your home this month, most of the eggs that pests have already laid will hatch next month. A regular service agreement provides you with year-round protection from your pests as well as those migrating over from your neighbor's property. A regular service is also necessary due to the relatively short residual of the products available to professionals. Preventive Pest Control uses only products that have been registered with the Environmental Protection Agency. The residual, or length of time most products are effective against pests, is approximately 60-90 days. Therefore, having regular service is the only way we can provide a guarantee.

Q: If I sign up with Preventive Pest Control does this mean I'll never see another bug in my house again?
A: No. Preventive Pest Control provides the best pest control service available, and our goal is to provide you with a pest-free environment. However, pests can enter your house in grocery bags, on pets, or through the air. In addition, pests are usually area/neighborhood problems; so even though we are treating your home, pests from the surrounding area can walk, crawl, or fly onto your property and attempt to enter your home. In fact, when we treat your home the insects will be flushed out of their hiding places and so you may see more pests than usual immediately after we treat your home initially. We ask that you allow 2-3 weeks for the treatment to take effect. If you are still seeing an excessive number of pests, give us a call and we will re-service your home free of charge. By servicing your home regularly, we guarantee that you will receive the most thorough pest control money can buy.

Q: If I call for a free re-service, how long will it take for the technician to come back out and service my home?
A: We will provide you with a free re-service as soon as we possibly can. We take re-services seriously and can usually be at your home the day you call or the next day.

Q: Does Preventive Pest Control need to service the interior of my home every time or can they just service the exterior?
A: Yes, we can service just the exterior of your home although we do recommend that you have the interior serviced during our first visit. In fact, many people prefer that we service just the exterior of their home. 99% of pests that enter your home crawl or fly in from outside. Therefore, a quality exterior service will usually be sufficient. However, should you need an interior service, just give us a call and we'll be happy to provide that for you.

Q: Can you get rid of my mosquitoes?
A: No. When we service your home, mosquitoes that come in contact with our product will die. However, because mosquitoes can fly in from your neighbor's property at any time they are very difficult to control. The best way to control mosquitoes is to remove all standing water from around your home and install screen doors.

Q: Can you get rid of the flies around my house?
A: No. When we service your home, flies that come in contact with the product will die. However, because flies can fly in from your neighbor's property at any time they are very difficult to control. The best method to control flies is through sanitation and exclusion. For example, keep a lid on your trash can, make sure it is emptied on a regular basis, and install screen doors.

Q: How do you treat for mice and rats?
A: The best method for treating rodents is exclusion. Mice can fit into a hole the size of a dime and rats can fit into a hole the size of a quarter. Caulking and steel wool are great for sealing holes and cracks that mice and rats enter. After you've sealed any entry points, we can implement a variety of products that will take care of rodents. We commonly use snap traps, glue boards, and rodent baiting programs.

Termite Threat Analysis

CHECK ALL THAT APPLY

For more information, mouse over the words in red.

Have you seen termites?
Have you seen mud-looking material on wooden surfaces?
Have you seen piles of wings around your home?
Are there Termite tubes in the soil around your home?
Do you see piles of what looks to be Sawdust?
Do you see small holes in your wood?
Are there Paint bubbles on your wood surfaces?
Is there a Hollow sound when you tap at wood?

FAQ

Termite Threat Analysis

CHECK ALL THAT APPLY

Submit your information to see your threat level